TOS and Privacy

This site is owned and managed by Bill Gladwell

Bill Gladwell provides site and related services for your personal non-commercial use only and subject to your compliance with this Terms of Use Agreement (the “Agreement”). Please read this Agreement carefully before using this sites. Your use of this sites constitutes your acceptance to be bound by this Agreement without limitation, qualification or change. If at any time you do not accept all the terms and conditions of this Agreement, you must immediately discontinue use of this site. This Agreement sets forth Bill Gladwell’s policies with respect to its operation of the site. Other policies govern Bill Gladwell’s non-Internet operations.

Certain products or services offered by this site, and certain areas within this site may be governed by additional terms (“Additional Terms”) presented in conjunction with those products or services. You must agree to those Additional Terms before using those areas. The Additional Terms and this Agreement, taken together, shall apply to your use of those areas. In the event of an irreconcilable inconsistency between the Additional Terms and this Agreement, the Additional Terms shall control.


By using this site, you are representing and warranting that: (a) you are at or above the legal age of majority in your jurisdiction of residence; (b) you own or have sufficient authorization to use the computer, mobile device, technology or other device you use to access this site (collectively, “Device”); and © you will access and use this site in accordance with this Agreement.

Some parts of this site may contain adult content intended for people who are at or above the legal age of majority in their jurisdiction of residence. By viewing this adult content, you are representing that you are at or above such legal age of majority and that the content is acceptable to you. Filtering software is commercially available which can be used to exclude content that is not acceptable to you. This software may prevent the display of all or portions of the site content.

Changes to This Agreement

Bill Gladwell reserves the right, in his sole discretion, to modify, alter, or otherwise change this Agreement and/or the Additional Terms at any time. Bill Gladwell will provide notice of such change on this site. Please review this Agreement and/or Additional Terms periodically for changes. your continued use of this site constitutes your acceptance and agreement to be bound by these changes without limitation, qualification or change. If at any time you do not accept these changes, you must immediately discontinue use of this site to which the changes may apply.

Accounts, Security, Passwords

If a particular page requires you to open an account, you must complete the specified registration process by providing us with current, complete, and accurate information as requested by the applicable online registration form. It is your responsibility to maintain the currency, completeness, and accuracy of your registration data and any loss caused by your failure to do so is your responsibility. After you have fully completed the registration form, you may be asked to choose a password and a user name. It is entirely your responsibility to maintain the confidentiality of your password and account. Additionally, you are entirely responsible for any and all activities that occur under your account. You agree to notify Bill Gladwell immediately of any unauthorized use of your account. Bill Gladwell is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You may cancel your account by delivering notice in the manner provided in the Additional Terms governing the particular site.

User Code of Conduct

In accessing and using this site, you agree that you will not:

Deliver any unsolicited advertisement, promotional materials, junk e-mail, bulk e-mail (also known as “spam”), chain letters, surveys or contests, or solicit participation in any pyramid schemes (unless it is on a page that explicitly states that such postings are allowed on that page).

  • Deliver any unlawful (according to local, state, federal, or international law or regulation) postings to or through this site, or any postings which advocate illegal activity.
  • Deliver, or provide links to, any postings containing material that could be considered harmful, obscene, pornographic, indecent, lewd, violent, abusive, profane, insulting, threatening, harassing, hateful or otherwise objectionable.
  • Deliver, or provide links to, any postings containing material that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability.
  • Deliver, or provide links to, any postings containing defamatory, false or libelous material.
  • Deliver any posting that infringes or violates any intellectual property or other right of any entity or person, including, without limitation, copyrights, patents, trademarks, laws governing trade secrets, rights to privacy, or publicity.
  • Deliver any posting to that you do not have a right to make available under law or contractual or fiduciary relationships.
  • Impersonate another person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity, or adopt a false identity if the purpose of doing so is to mislead, deceive, or defraud another.
  • Manipulate identifiers, including by forging headers, in order to disguise the origin of any posting that you deliver.
  • Deliver any posting containing personal information, such as phone numbers, social security numbers, account numbers, addresses or employer references.
  • Use this Bill Gladwell service in any manner which could damage, disable, overburden, or impair or otherwise interfere with the use of this site or other users’ Devices, or cause damage, disruption or limit the functioning of any software, hardware, or telecommunications equipment.
  • Attempt to gain unauthorized access to this site, any related website, other accounts, computer system, or networks connected to this site, through hacking, password mining, or any other means.
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available through this site, including harvesting or otherwise collecting information about others such as e-mail addresses.


Except where otherwise provided, access to and use of this site are currently available without charge. Bill Gladwell reserves the right to charge a fee for access to or use of this site at any time in the future. your access to or use of this site before such time does not entitle you to use of this site without charge in the future.

Disclaimer of Warranties




Limitations on Liability

In no event shall Bill Gladwell, his subsidiaries, affiliates, distributors, suppliers, licensors, agents or others involved in creating, sponsoring, promoting, or otherwise making available this site and its contents, be liable to any person or entity whatsoever for any direct, indirect, incidental, special, compensatory, consequential, or punitive damages or any damages whatsoever, including but not limited to: (i) loss of goodwill, profits, business interruption, data or other intangible losses; (ii) your inability to use, unauthorized use of, performance or non-performance of this site; (iii) unauthorized access to or tampering with your personal information or transmissions; (iv) the provision or failure to provide any service; (v) errors or inaccuracies contained on this site or any information, software, products, services, and related graphics obtained through this site; (vi) any transactions entered into through this site; (vii) any property damage including damage to your Device or computer system caused by viruses or other harmful components, during or on account of access to or use of this site or any site to which it provides hyperlinks; or (viii) damages otherwise arising out of the use of this site. The limitations of liability shall apply regardless of the form of action, whether based on contract, tort, negligence, strict liability or otherwise, even if Bill Gladwell has been advised of the possibility of damages.


You agree to indemnify and hold harmless Bill Gladwell, his subsidiaries, agents, distributors and affiliates, and their officers, directors and employees from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, reasonable attorneys’ fees, resulting from your breach of any provision of this Agreement, the Additional Terms, or any warranty you provide herein, or otherwise arising in any way out of your use of this site and/or software. You agree to cooperate fully with Bill Gladwell in asserting any available defenses in connection with a claim subject to indemnification by you under this Agreement.

Modification/Termination by Bill Gladwell

Bill Gladwell reserves the right, in its sole discretion, to modify, suspend, or terminate this site and/or any portion thereof and/or your account, password, or use of any Bill Gladwell Service, or any portion thereof, at any time for any reason with or without notice to you.

Termination of your account for a Bill Gladwell Service removes your authorization to use the Bill Gladwell Service. In the event of termination, you will still be bound by your obligations under this Agreement and any Additional Terms, including the warranties made by you, and by the disclaimers and limitations of liability. Additionally, Bill Gladwell shall not be liable to you or any third party for any termination of your access to a Bill Gladwell Service.


This site may contain links to websites, applications or other services operated by third parties (the “Linked Sites”). Bill Gladwell does not monitor or control the Linked Sites and makes no representations regarding, and is not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any of the content uploaded, displayed, or distributed, or products, or services available at the Linked Sites. If you choose to access any third-party site (including any Linked Site), you do so at your own risk, and your use of that site is subject to its own terms of use and privacy policy, which you should review. The presence of a link to a third-party site does not constitute or imply Bill Gladwell’s endorsement, sponsorship, or recommendation of the third party or of the content, products, or services contained on, or available through, the site.

Software and Downloads Available Through This Site

Any software that is made available to access, use, view and/or download in connection with a site, including applications, podcasts, audio streaming, or video streaming, is owned or controlled by Bill Gladwell and/or licensors, affiliates and suppliers and is protected by copyright laws and international treaty provisions. your use of the Software is limited to private, non-commercial use and is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software. Bill Gladwell accepts no responsibility or liability in connection with any Software owned or controlled by third parties.

International Use/U.S. Export Controls

Accessing materials on this site by certain persons in certain countries may not be lawful, and Bill Gladwell makes no representation that materials on this site are appropriate or available for use in locations outside the United States. If you choose to access this site from outside the United States, you do so at your own risk and initiative, and are responsible for compliance with any applicable local laws.

The United States controls the export of any software downloadable from this site. No software or any other materials associated with this site may be downloaded or otherwise exported or re-exported to countries or persons prohibited under export control laws, including but not limited to countries against which the United States has embargoed goods, or to anyone on the U.S. Treasury Department list of Specially Designated Nationals and Blocked Persons or the U.S. Commerce Department’s Table of Deny Orders. You are responsible for compliance with the laws of your local jurisdiction regarding the import, export, or re-export of any such materials. By using and/or downloading any such materials from a site, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country to which such import, export, or re-export is prohibited or are not a person or entity to which such export is prohibited.

Third-Party Merchants

This site may enable you to order and receive products, information and services from businesses that are not owned or operated by Bill Gladwell. The purchase, payment, warranty, guarantee, delivery, maintenance, and all other matters concerning the merchandise, services or information, opinion or advice ordered or received from such businesses are solely between you and such businesses. Bill Gladwell does not endorse, warrant, or guarantee such products, information, or services, and is not liable for the accuracy, completeness, or usefulness of such information or the quality of availability of such products or services. Bill Gladwell will not be a party to or in any way responsible for monitoring any transaction between you and third-party providers of such products, services, or information, or for ensuring the confidentiality of your credit card information. Any separate charges or obligations you incur in your dealings with these third parties are your responsibility and are not part of the fee, if any, charged for any Bill Gladwell Service.

Advertisements, Sponsorships, Co-Promotions and Other Partnerships

Bill Gladwell may display advertisements for the goods and services of a third party on the sites, including in connection with co-promotions, sponsorships and other similar partnership arrangements. Bill Gladwell does not endorse or represent and is not responsible for the safety, quality, accuracy, reliability, integrity or legality of any such goods or services advertised, promoted or displayed on this site.


You may be invited or asked to attend Bill Gladwell-sponsored events or events held by other members and users of this site which are not in any way associated with Bill Gladwell at various locations throughout the United States (collectively, “Events”). your participation in any Events is at your own risk and you agree to release and hold Bill Gladwell, its subsidiaries, agents, distributors and affiliates, and their officers, directors and employees harmless from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, any injury or death to you or your minor children or wards, resulting from attending the Events or participation in any activities available at the Events. You also agree that we may film and record any of the Events sponsored by Bill Gladwell in which you or your minor children or wards participate and you hereby agree that such films and recordings shall be owned by Bill Gladwell and we may use your or your minor children or wards’ name, likeness, voice, performance and other activities in which you or your minor children or wards engage for any advertising, promotional or other lawful purpose in any and all media now or hereafter known throughout the world in perpetuity without notice, approval or compensation to you or any third party.

Interactive Services and User Materials

This site may offer certain services having interactive components such as bulletin boards, chat rooms, blogs, and forums (collectively, “Bill Gladwell Services”). Additional Terms may cover Bill Gladwell Services, which appear on the pages where these services are available, in addition to the general terms provided below. The selection of available Bill Gladwell Services may change from time to time in Bill Gladwell’s sole discretion. You may participate in the Bill Gladwell Interactive Service by completing the registration form where one is provided.

User Materials

Bill Gladwell does not control and is not responsible for any notes, messages, billboard postings, ideas, suggestions, concepts or other material, or files delivered to a site by you or other users (collectively, “User Materials”). Bill Gladwell is not obligated to and does not regularly review, prescreen, monitor, delete, or edit User Materials. However, Bill Gladwell reserves the right to do so at any time in its sole discretion, for any reason or no reason, and to refuse, delete, move or edit any User Materials, in whole or in part, with or without notice. Bill Gladwell is not responsible or liable for damages of any kind arising from any User Materials even when Bill Gladwell is advised of the possibility of such damages, or from Bill Gladwell’s alteration or deletion of any User Materials.

You are solely responsible and liable for all User Materials delivered to this site using your account. Any violation of these provisions can subject your Bill Gladwell account to immediate termination and, possibly, further legal action. You represent and warrant that you own or otherwise control any and all rights in and to the User Materials and that public posting and use of the User Materials by Bill Gladwell will not infringe or violate the rights of any third party in any manner.

By submitting, transmitting, posting, uploading, modifying or otherwise providing any User Material in connection with this site, whether solicited or unsolicited, you are granting Bill Gladwell and its designees a royalty-free, fully paid, non-exclusive, irrevocable, perpetual, unrestricted, worldwide license to reproduce, publish, transmit, perform, display, sublicense, create derivative works from and otherwise use such User Material for any purpose, including, without limitation, advertising and promotional purposes, alone or as a part of other works in any form, media or technology now or hereafter known. No credit, approval or compensation is due to you for any such use of User Materials you may submit. Bill Gladwell also has the right, but not the obligation, to use your user name (and real name, image, likeness or other identifying information, if provided in connection with User Materials), city and state in connection with broadcast, print, online or other use or publication of your User Materials. Please note that any User Material you submit is and will be treated as non-confidential and non-proprietary as to you, unless specifically stated otherwise in Bill’s Privacy Statement. The information and opinions expressed in User Materials appearing on this site are not necessarily those of Bill Gladwell or its content providers, advertisers, sponsors, affiliated or related entities, and Bill Gladwell makes no representations or warranties regarding that information or those opinions, and expressly disclaims any responsibility for User Materials. Bill Gladwell does not represent or guarantee the truthfulness, accuracy, or reliability of any User Materials or determine whether the User Materials violate the rights of others, and Bill Gladwell has no control over whether such User Materials are of a nature that you or other users might find offensive, distasteful or otherwise unacceptable. You acknowledge that any reliance on any User Materials submitted by other users will be at your own risk, including any reliance on the accuracy, completeness or usefulness of such User Materials. You acknowledge that this site is “public,” and in addition to the license granted to Bill Gladwell, other users will have access to your User Materials and might copy, modify or distribute them.

If you are aware of any User Material on this site which violates these Terms, please contact us at Please provide as much detail as possible, including a copy of the underlying material, the location where Bill Gladwell may find it, and the reason such User Material should be removed. Please note that filing a complaint will not guarantee its removal, Bill Gladwell will only remove User Materials if Bill Gladwell believes the measure is necessary, in his sole discretion. To the extent any notice is based on an alleged copyright violation, please follow in the instructions set forth in the section entitled “Copyright Infringement.”

Other than those we specifically request, we do not accept or consider unsolicited creative materials, ideas or suggestions either via this site, e-mail or other means. This is to avoid any misunderstandings if your ideas are similar to those we have developed or obtained independently. However, if you do still transmit to us, via this site, e-mail or otherwise, any unsolicited communication or material, you will be deemed to have granted to us the same rights as are set out in this section with respect to User Materials. Without limitation thereof, you agree that Bill Gladwell, his affiliates and his licensees are free to use any ideas, concepts, know-how or techniques contained in any communication you send to us for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products, services and content using such information, without any credit, notice, approval or compensation to you.

Referral Programs and “Forward to a Friend” Opportunities

The site may offer referral programs that permit you to submit information about other persons (each, a “Referred Person”), including, without limitation, U.S.-based e-mail addresses, mobile telephone numbers, names, street addresses and other contact information so they may receive information and/or promotional offers concerning the Bill Gladwell. You may only refer persons with whom you have a personal relationship. You must have obtained the consent of the Referred Person prior to providing Bill with his or her contact information. Bill reserves the right to limit the number of Referred Persons you can submit. Bill reserves the right to limit the number of transmissions to any particular Referred Person from time to time. You may not withdraw the contact information you provide for a Referred Person once it has been submitted. A Referred Person must be a permanent, legal resident of the continental United States, at least 18 years old (or 19 years old if a resident of Alabama or Nebraska, or 21 years old if a resident of Mississippi), and be able to register for the Bill Gladwell Service, or otherwise use the Bill Gladwell Service. The contact information for a Referred Person must be valid and functioning in order for Bill to contact him or her about the Bill Gladwell Service. Bill will not be responsible for validating the contact information you provide. Bill may elect NOT to communicate with any Referred Person and/or e-mail address if he/she/it appears to be on any of his “do not contact” or “do not e-mail” lists. In addition, Bill reserves the right to reject the participation of any Referred Person if (a) the contact information provided by you is incorrect or not valid, (b) such individual has violated any provision of these terms or conditions, or (c) Bill determines in his sole discretion that the participation of such individual might be harmful to us, this site, any Bill Gladwell Service, or any third party for any reason. Bill specifically disclaim any liability for exercising such right.

Bill may, at his discretion, send you a confirmation using any means available through the Bill Gladwell Service, including e-mail, text and other forms of messaging, to inform you that the Referred Person has registered for the Bill Gladwell Service. If Bill sends the confirmation to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with any such access (including text messaging charges in connection with messages to your mobile device). If you misuse any referral program or otherwise engage in improper behavior with respect to a referral program, as Bill determines in his sole discretion, Bill reserves the right to discontinue the Bill Gladwell Service to you. Bill may from time to time offer incentives or rewards in connection with a referral program, and any such incentive or reward programs shall be subject to Additional Terms which will be posted at the time such programs become available and will be deemed incorporated into, and subject to, this Agreement. Bill reserves the right, in his sole discretion, to suspend, temporarily or permanently, or cease to provide any and all referral programs without notice, reason or liability.

If you are using the Bill Gladwell Service to communicate to a Referred Person (or any third party), you agree not to use such Bill Gladwell Service to harm the Referred Person or any other third party, and/or use such Bill Gladwell Service in violation of any applicable laws, rules or regulations or the terms and conditions of this Agreement.

Voting/Rating Features

For any voting/rating features that are available on this site, you must follow instructions on this site to submit your votes/ratings, including any restrictions set forth with respect to limitations on voting/rating. Votes/ratings received from you in excess of any stated limitation will be disqualified. Payment or other consideration in exchange for votes/ratings is prohibited. Votes/ratings generated by script, macro or other automated means or any other means intended to impact the integrity of the voting/rating process as determined by us may be void. Bill Gladwell assumes no responsibility for incorrect/inaccurate voting/rating information or for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, votes/ratings. Bill may, at his discretion, modify, terminate, or suspend the voting/rating or void any vote/rating should a virus, bug, non-authorized human intervention, action of voter/rater, or other cause corrupt or impair the administration, security, or fairness of the voting/rating. Bill reserves the right, in his sole discretion, to disqualify any individual it finds to be violating these terms, tampering with the voting/rating process, or acting in an unsportsmanlike or improper manner and void all associated votes/ratings. Bills decision with respect to all aspects of any voting/rating element are final and binding, but not limited to, with respect to the tallying of votes/ratings and the invalidation or disqualification of any suspected votes/ratings or voters/raters. You may also be given the opportunity to participate in voting/rating features in a third party application or feature (such as one of his social media partners like Facebook or Twitter), in which case your participation in such features will be subject to the terms and conditions governing that third party application or feature.

Subscription Services

This site may offer certain Bill Gladwell Subscription Services such as newsletters and Real Simple Syndication (“RSS”) feeds (collectively “Bill Gladwell Subscription Services”). By registering for a Bill Gladwell Subscription Service, you will be subject to any charges and rules set forth in the description of that service which may or may not be reflected in Additional Terms.

Premium Services

Some Bill Gladwell Services on this site, including certain Bill Gladwell Subscription Services, may be offered to you conditioned on your payment of a fee (each, a “Bill Gladwell Premium Service”). By using the Bill Gladwell Premium Service, you will be subject to any charges and rules set forth in the Additional Terms for that service, in addition to the general terms provided below. You may register for by completing the applicable registration form.

Member Account and Password

You are responsible for any membership name and password that is associated with your account during registration. If this premium service does not recognize your device from a previous sign-in, you will be asked for information that will help us to identify your registration. It is your responsibility to maintain the confidentiality of your password, if one is established. You are entirely responsible for any and all activities that occur under your account, and agree to notify us immediately of any unauthorized use of your account.

Charges for Premium Service

Bill Gladwell will provide notice of any charges, or extra charges, before you register for or enter a premium area. You are responsible for any charges for premium content incurred by your account. We are not liable for any loss that you may incur as a result of someone else using your password or account, whether with or without your knowledge.

In the event that you pay for a premium service by credit card, you authorize us to charge your credit card account by registering for the service and providing us with your credit card information. You warrant to us that the credit card information that you provide us is correct and is your account.

Limited to Personal and Non-Commercial Use

Any premium service is for your personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products obtained from this premium service without his prior written consent. You may inquire about obtaining written permission from us to display or reproduce material from this site by writing:

IP Permission
Legal Department
Bill Gladwell
712 S Poplar, #9
Oxford, OH  45056

By e-mail:


You may cancel your membership in this premium service at any time by contacting us using the contact information provided on this premium service. In the event that you have paid a fee to register on this site and you cancel before the end of your membership period, we will not return any portion of your membership fee provided that you will be entitled to continue accessing the applicable site until the end of your membership period.

Bill reserves the right to terminate your access to this premium service or any portion thereof at any time, without notice. Upon such termination, Bill shall return the unused pro-rata portion of your membership fee on a 52-week pro-rated basis to you within ninety (90) days of the termination of your access to this service.

Service Contact

You may e-mail your requests for customer service through the contact information provided on the home page of the applicable premium service.


Any sweepstakes, contests, games and/or promotional offers accessible on this site are governed by specific rules and/or terms and conditions. By entering a sweepstakes or contests or participating in such games or promotional offers available on this site, you will be subject to those rules and/or terms and conditions. It is critical that you read the applicable rules and/or or terms and conditions, which are linked from the particular page or activity. To the extent of any conflict between those rules and/or terms and conditions and these Terms, the rules and/or terms and conditions for the sweepstakes, game or promotional offer will govern, but only to the extent of the conflict. Any sweepstakes, contests, games and/or promotional offers made available or advertised on third party sites accessible from this site (such as those of social media partners like Facebook and Twitter), in addition to being subject to the specific rules and/or terms and conditions applicable to your participation in such feature(s) on this site, will also be subject to the rules and/or terms and conditions applicable to your participation in such feature(s) on those third party sites.


This Agreement and any Additional Terms shall be governed by, construed and enforced in accordance with the laws of the State of Ohio, as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles. You agree that any and all disputes, claims and causes of action arising out of, or connected with, this Agreement and/or the Additional Terms, or in connection with any matters related to this site and/or the Privacy Statement, shall be resolved individually, without resort to any form of class action, exclusively in either the state or Federal courts located in Butler County, Ohio. You agree to submit to the personal jurisdiction of the courts of the State of Ohio for any cause of action arising out of this Agreement. You agree to file any cause of action with respect to this Agreement within one year after the cause of action arises. You agree that a cause of action filed after this date is barred.

If any provision of this Agreement, or the application thereof to any person or circumstances, is held invalid or for any reason, unenforceable including, but not limited to, the warranty disclaimers and liability limitations, then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of this Agreement shall remain in full force and effect. The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Unless expressly provided otherwise, this Agreement is the entire agreement between you and Bill Gladwell with respect to the use of this site and shall not be modified except in writing, signed by an authorized representative of Bill Gladwell.

If you have any questions concerning this Agreement, you may send them by e-mail to You must send any official correspondence via postal mail to:

Legal Department
ATTN: sites Terms of Use
Bill Gladwell
PO Box 1061
Gatlinburg, TN 37738

Copyright & Trademark Notice

Use of Intellectual Property

The site, and all of its contents, including but not limited to articles, other text, photographs, images, illustrations, graphics, video material, audio material, including musical compositions and sound recordings, software, Bill Gladwell logos, titles, characters, names, graphics and button icons (collectively “Intellectual Property”), are protected by copyright, trademark and other laws of the United States, as well as international conventions and the laws of other countries. The Intellectual Property is owned or controlled by Bill Gladwell or by other parties that have provided rights thereto to Bill Gladwell.

You may not, and agree that you will not, reproduce, download, license, publish, enter into a database, display, modify, create derivative works from, transmit, post, distribute or perform publicly by any means, method, or process now known or later developed, decompile, reverse engineer, disassemble, use on another computer-related environment, transfer or sell any Intellectual Property, information, software or products obtained from or through this site, in whole or in part, without the express written permission of Bill Gladwell.

Other trademarks, service marks, product names and company names or logos appearing on this site that are not owned by Bill Gladwell may not be used without express permission from their owners.

Additionally, unless otherwise expressly permitted, websites may not link, whether by hyperlink or otherwise, to any page beyond the homepage of this site, or frame this site, or any web page or material herein, nor may any entity include a link to any aspect of this site in an e-mail for commercial purposes, without the express written permission of Bill Gladwell. Further, unless otherwise expressly permitted, you agree not to link to Bill Gladwell’s Intellectual Property so as to cause you or anyone else to access Bill Gladwell’s Intellectual Property other than through this site.

You may inquire about obtaining permission by writing:

IP Permission
Legal Department
Bill Gladwell
712 S Poplar, #9
Oxford, OH  45056
By e-mail:

Copyright Infringement

Bill Gladwell respects the intellectual property rights of third parties, and complies with the terms of the Digital Millennium Copyright Act (DMCA) regarding such rights. By submitting any material or photographs through this site, you are granting permission to have this material posted on this site, and are representing that you are the rightful owner of the submitted material, and that no one else may claim rights to this material. Bill Gladwell reserves the right to remove access to infringing material. Such actions do not affect or modify any other rights Bill Gladwell may have under law or contract. You can find Bill’s procedures for providing notice of alleged copyright infringement below.

Procedure for Making Claim of Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, you should send written notification thereof, in accordance with the provisions of the Digital Millennium Copyright Act, to Bill’s Designated Agent, who can be reached as follows:

By mail:

DMCA Designated Agent
c/o Legal Department
Bill Gladwell
712 S Poplar, #9
Oxford, OH  45056
By e-mail:

Pursuant to 17 U.S.C. § 512(c), to be effective, the Notification must include the following:

  • (i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • (ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  • (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Bill Gladwell to locate the material.
  • (iv) Information reasonably sufficient to permit Bill Gladwell to contact the complaining party, such as an address, telephone number, and, if available, an e-mail address.
  • (v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

This process only relates to reporting a claim of copyright infringement. Messages related to other matters will not receive a response through this process.

This Agreement was last modified on April 10, 2013.

Privacy and Cookie Notice

UPDATED AS OF: April 10, 2013

Bill Gladwell (“Bill Gladwell”, “we”, “us”, or “his”) is committed to maintaining your confidence and trust as it relates to the privacy of your information. Please read below and learn how we collect, protect, share and use your information as part of Bill’s technology platforms, including, without limitation, his websites, web pages, interactive features, applications, Twitter and Facebook pages, and Mobile Application (“Platforms”).

Information Bill Collect On His Sites

Information You Provide To Bill

Bill may collect Personal Information (information that can be used to identify you as an individual) such as your name, e-mail, telephone number, home address, demographic information (such as zip code, age), or payment information (such as account or credit card number). The types of Personal Information Bill collects may vary depending on your use of the features of the Platforms. For example, Bill will collect your credit card number and other payment related information in connection with your purchase of products and/or services through the Platforms. Bill posts customer testimonials/video testimonials on his Platforms which may contain personally identifiable information. If we want to post a customer’s name along with their testimonial, we obtain the customer’s consent via e-mail prior to posting the testimonial.

Information We Collect Automatically

Usage Information. Whenever you visit or interact with the Platforms, Bill, as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Platforms are accessed and used (“Usage Information”). Usage Information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features or applications on the Platforms, such as song history, interaction with friends and group activities. This information helps Bill keep his Platforms fresh and interesting to his visitors and allows Bill to tailor content to a visitor’s interests.

Device Identifier. Bill automatically collect your IP address or other unique identifier (“Device Identifier”) for the Device (computer, mobile phone, tablet or other device) you use to access the Platforms. A Device Identifier is a number that is assigned to your Device when you access a website or its servers, and his computers identify your Device by its Device Identifier. Bill may use a Device Identifier to, among other things, administer the Platforms, help diagnose problems with his servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, and gather broad demographic information for aggregate use.

Cookies; Pixel Tags. The technologies used on the Platforms to collect Usage Information, including Device Identifiers, include but are not limited to: cookies (data files placed on a Device when it is used to visit the Platforms), mobile analytics software and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an e-mail, which indicates that a page or e-mail has been viewed). Cookies may also be used to associate you with social networking sites like Facebook and Twitter and, if you so choose, enable interaction between your activities on the Platforms and your activities on such social networking sites Bill, or his vendors, may place cookies or similar files on your Device for security purposes, to facilitate site navigation and to personalize your experience while visiting his Platforms (such as allowing us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location, or demographic information). A pixel tag may tell your browser to get content from another server.

To learn how you may be able to reduce the number of cookies you receive from Bill, or delete cookies that have already been installed in your browser’s cookie folder, please refer to your browser’s help menu or other instructions related to your browser. If you do disable or opt out of receiving cookies, please be aware that some features and services on Bill’s Platforms may not work properly, because Bill may not be able to recognize and associate you with your Bill Gladwell account(s). In addition, the offers we provide when you visit Bill may not be as relevant to you or tailored to your interests.

How We Use The Information We Collect

We use the information Bill collects about and from you for a variety of business purposes such as to respond to your questions and requests; provide you with access to certain areas and features of the Platforms such as your favorite stations, your musical preferences, songs you have listened to, shared playlists and your interaction with other users; verify your identity; communicate with you about your account and activities on the Platforms and, in Bill’s discretion, changes to any Bill Gladwell policy; tailor content, advertisements, and offers Bill serves you; improve the Platforms; comply with license obligations; and for purposes disclosed at the time you provide your Personal Information or otherwise with your consent. Bill may collect location based information about you to provide you with radio stations in your area and to tailor advertisements and offers Bill serves to you.

Sharing of Information

Except as described here, Bill will not provide any of your Personal Information to any third parties without your specific consent. Bill may share non-Personal Information, such as aggregate data and Usage Information with third parties. Bill may also share your information as disclosed at the time you provide your information, as set forth in this Privacy Notice and in the following circumstances:

Third Parties Providing Services On Bill’s Behalf. Bill may share your Personal Information with third parties that perform functions on his behalf (or on behalf of Bill’s partners) such as service providers that host or operate his Platforms, analyze data, process transactions and payments, fulfill orders or provide customer service; advertisers; sponsors or other third parties that participate in or administer his promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance and “powered by” partners or partners in co-branded sites. Your Personal Information may also be used by us or shared with his subsidiaries, affiliates, sponsors, partners, advertisers or other third parties to provide you with product information and promotional and other offers.

Your Agreement To Have Your Personal Information Shared. While on Bill’s Platforms, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of your information with a third party, including social networking sites such as Facebook or Twitter. If you agree to have your Personal Information shared, your Personal Information will be disclosed to the third party and the Personal Information you disclose will be subject to the privacy policy and business practices of that third party.

Business Transfers. Bill may share your Personal Information with other entities and his affiliates primarily for business and operational purposes. In the event that Bill Gladwell is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction.

Legal Disclosure. Bill may transfer and disclose your information to third parties to comply with a legal obligation; when Bill believes in good faith that the law or a governmental authority requires it; to verify or enforce his Terms of Use or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect Bill’s rights or property or security of third parties, visitors to his Platforms or the public.

Information We Receive From Third Parties

Bill may receive information about you from third parties . For example, if you are on another website and you opt-in to receive information from Bill Gladwell, that website will submit to us your e-mail address and other information about you so that Bill may contact you as requested. You may also choose to participate in a third party application or feature (such as one of his Facebook or Twitter applications or a similar application or feature on a third party website) through which you allow Bill to collect (or the third party to share) information about you, including Usage Information and Personal Information such as lists of your friends, “likes”, comments you have shared, groups and location. Services like Facebook Connect give you the option to post information about your activities on Bill’s Platform to your profile page to share with others within your network. In addition, Bill may receive information about you if other users of a third party website give him access to their profiles and you are one of their “connections” or information about you is otherwise accessible through your “connections'” web page, profile page, or similar page on a social networking or other third party website or interactive service. Bill may supplement the information he collects about you through the Platforms with such information from third parties in order to enhance his ability to serve you, to tailor Bill’s content to you and/or to offer you opportunities to purchase products or services that he believes may be of interest to you.

Your Privacy Rights, Choice and Access

You may always direct Bill not to share your Personal Information with third parties (other than his service providers), not to use your Personal Information to provide you with information or offers, or not to send you newsletters, e-mails or other communications by: (i) modifying your registered user information on the Platforms; (ii) sending us an e-mail at; (iii) contacting Bill by mail at Bill Gladwell, 712 S Poplar, #9, Oxford, OH  45056; or (iv) following the removal instructions in the communication that you receive. your opt-out request will be processed within 30 days of the date on which Bill receives it.

If you wish to modify, verify, correct, or delete any of your Personal Information collected through the Platforms, you may edit your registered user information or contact us at the above address or e-mail. In accordance with his routine record keeping, Bill may delete certain records that contain Personal Information you have submitted through the Platforms. Bill is under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. It may not always possible to completely remove or delete all of your information from Bill’s databases without some residual data because of backups and other reasons. Bill will retain your information (including geo-location data) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that Bill no longer use your information to provide you services contact us at Bill will retain and use your information as necessary to comply with his legal obligations, resolve disputes, and enforce his agreements. Bill does not control certain privacy settings and preferences maintained by his social media partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.

Advertising/Behavioral Targeting: How To Opt Out

Bill may use third party ad network providers to help present ads on the Platforms, as well as other service providers to evaluate and provide Bill with information about the use of the Platforms and viewing of his content. Bill does not share Personal Information with these providers (unless, of course, you give him permission). Such providers may place and access cookies, pixel tags, or similar technologies on your Device to serve you ads or other content personalized to your interests which they infer from your browsing on the Platforms and other sites you have visited. In doing so, the provider collects or has access to non-Personal Information such as your Usage Information. The use of cookies, pixel tags, or similar technologies by these providers is subject to their own privacy policies, not Bill’s.

If you do not want to receive the benefits of targeted advertising, you may opt out of some network advertising programs that use your information by visiting the TRUSTe Preference Manager at Please note that even if you choose to remove your information (opt out), you will still see advertisements while you’re browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The TRUSTe Preference Manager provides a tool that identifies its member companies that have cookies on your browser and provides a mechanism to opt out of receiving cookies from those companies.


The Platforms are not directed to children under 13. Bill does not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If Bill determines upon collection that a user is under this age, he will not use or maintain his/her Personal Information without the parent/guardian’s consent. If Bill becomes aware that he has unknowingly collected personally identifiable information from a child under the age of 13, Bill will make reasonable efforts to delete such information from his records.

Security of your Information

Bill takes information security seriously; however, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to Bill, and you use the Platforms and provide Bill with your information at your own risk.

Other Sites

The Platforms may contain links to other sites that Bill does not own or operate. This includes links from advertisers, sponsors and/or partners that may use Bill’s logo(s) as part of a co-branding or co-marketing agreement. Bill does not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. These other sites may send their own cookies to your Device, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of Bill’s Platforms (including those linked to through an e-mail or social networking page).

The Platforms may make available chat rooms, forums, message boards, and news groups. Remember that any information that you disclose in these areas becomes public information and is not subject to the provisions of this Privacy Notice.

Consent to Processing and Transfer of Information

The Platforms are governed by and operated in, and in accordance with the laws of, the United States, and are intended for the enjoyment of residents of the United States. Bill Gladwell makes no representation that the Platforms are governed by or operated in accordance with the laws of any other nation. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information Bill collects may be transferred to and processed in the United States. By using the Platforms, or providing us with any information, you (a) acknowledge that the Platforms are subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.


We may update this Privacy Notice to reflect changes to Bill’s information practices. If Bill makes any material changes we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on his Platforms prior to the change becoming effective. Bill encourages you to periodically review this page for the latest information on his privacy practices.

Contact Bill

If you have any questions or concerns about this Privacy Notice, the practices of the Platforms, or your experiences with the Platforms, please contact Bill at:

Attn: Privacy Questions
Bill Gladwell
712 S Poplar, #9
Oxford, OH  45056

Re: Bill Gladwell Privacy Statement